Field Services (HVAC, Plumbing & Home Services)
AI That Books Jobs, Fills Schedules, and Follows Up—While You’re Still on the Job Site
Turn missed calls into confirmed bookings, automate reminders, and keep customers in the loop 24/7—without hiring another admin.
If you own a service business—HVAC, plumbing, electrical, or any home repair—you already know the daily complexity: double-booked jobs, no-shows, missed calls, and endless back-and-forth over quotes and scheduling. Customers want instant answers, but your crew is on the move. ChattyAI solves this by acting as your always-on office manager: answering calls, booking appointments, confirming service windows, and following up—so you win more jobs and stay focused on what you do best.
Core Pain Points Field Service Businesses Face:
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Double-Booking & Missed Appointments: Spreadsheets and manual scheduling lead to inefficiency, frustration, and lost time on site.
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Slow Lead Response: Up to 65% of customers hire the first company to reply—every delay is lost revenue.
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Missed Payments & Chasing Invoices: 50–60% of small service businesses experience payment delays due to manual billing.
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Lack of After-Hours Support: Emergencies happen off the clock. If you can’t answer, someone else gets the job.
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No Post-Service Follow-up: Without reminders or check-ins, repeat business drops and referrals disappear.
How ChattyAI Solves It:
1. Automated Scheduling & Emergency Routing
ChattyAI integrates with your calendar to prevent double-bookings and sends confirmation texts or calls to clients. For emergencies, it routes calls instantly—so you don’t miss the 80% of customers who hire the first available tech.
2. Lead Follow-Up & Quote Chasing
Forget stale leads. ChattyAI follows up on quotes and requests automatically (“Just checking in—are you ready to book your water heater repair?”). Fast follow-up can boost client retention by up to 50%.
3. 24/7 Call Answering + Chatbot Support
Whether it’s midnight or during a job, ChattyAI handles incoming calls, messages, and web chats—answering FAQs, pre-qualifying leads, and capturing service requests instantly.
4. Payment & Invoice Reminders
ChattyAI doesn’t replace your accountant, but it reminds clients to pay—automated text nudges lead to up to 50% faster payments.
5. Technician & Client Notifications
Your team gets real-time updates: “New job confirmed at 2pm,” or “Customer rescheduled for tomorrow.” Customers get heads-up messages: “Tech arriving in 15 minutes.”
YOUR Clients get the speed they expect: 89% want on-demand scheduling, and ChattyAI delivers.
Why It Works for Service Business Owners: You can’t afford to miss calls while you’re under a sink or on a roof. ChattyAI makes sure every job request is handled, every reminder goes out, and every client gets followed up—without hiring another person. It’s built for small service teams, solo operators, and growing crews. No enterprise jargon. Just real, daily wins.
What Our Clients Say
Luis M., Owner, RapidFlow Plumbing
"ChattyAI has completely changed how we run our plumbing business. We used to miss calls while we were on jobs, and we’d lose leads by the time we got back to them. Now, appointments get booked while we’re in the field, follow-ups go out automatically, and clients love the fast responses. We’ve seen a real boost in booked jobs